The platform to connect with customers
Bring all the contact channels to one location: live chat, social media, messengers, and phone calls. Engage with clients using their preferred channel.
Jivo allows you to chat with many visitors at the same time, which is impossible over the phone. The application has many features that will increase the productivity of your team and make your daily work easier.
Upgrade the customer service quality
Take control of communication between your staff and customers. Former employees and lost phones are no longer a cause for concern.
Once a staff member accesses your social media account, you risk losing access to your account if they quit. Allow your staff to communicate with customers through the Jivo app without giving them social media account access.
Access statistics and analysis in detail for each stage of the sales and support processes and keep your strategy up to date.